FAQ Frequently Asked Questions
*work in progress*
Q: Why do you limit Buyers to 1 item per person?
A: The main reason I limit purchases to 1 per customer is because I am not in the business of supplying re-sellers with codes. Sometimes I get good deals and I try to pass them on to as many customers as I can. If your friend/mom/dad/relative needs their own code, please share my website with them. If you are a re-seller who doesn't like my business model or thinks it's "quite literally the most ridiculous thing I've ever heard of" - tough. Your opinion doesn't matter.
Q: When will you send me my code?
A: By the estimated delivery time shown in the top bar of every screen on my website.
Q: If I email you because I'm impatient and want the code sooner, will you send it?
Q: Do you sell codes that redeem outside of the USA?
A: I sell USA codes for USA accounts. Some of these might redeem in different countries, sometimes with a VPN, but I don't know and can't say for sure. If you live outside the USA please do your research before purchasing to make sure a USA code will redeem for you.
Q: Why do your codes vary in price? Your codes should all cost one low price!
A: Codes vary in price depending on supply at the moment and how hard-to-find a code might be. Remember, all codes have to come from a blu ray/digital combo pack or similar, and these are produced in different quantities by manufacturers.
Things that I have to factor in when I am pricing my codes include how much money I have to pay in taxes and potential Paypal fees.
Q: Why are early release codes more expensive?
A: Because there is a limited quantity available. If you want the movie or TV show earlier than everyone else, you pay a higher premium. Want to know when codes are released in blu rays? Then check out: https://www.blu-ray.com/movies/releasedates.php
Q: Do you pay your taxes on the codes you sell? The item descriptions say that tax is included in the purchase price.
A: Yes, of course. I have figured the cost of taxes into the prices you see.
Q: Do other stores and sellers pay their taxes?
A: The reputable ones do. Many probably do not. You should ask them. :)
Q: I purchased a code and redeemed it in Vudu, but I forgot that I already owned it. Vudu gave me an Error message saying I already owned it. Can I have a refund or a store credit from you?
A: No. You burned the code and it is not reusable and cannot be undone. Before you redeem, double check your library! While I would like to give you a refund, I won't because the code is burned, meaning I can't re-sell it to someone else.
This is one of the worst features of Vudu - they allow you to redeem the same movie twice.
I have emailed Vudu's customer service and asked if they can "un-redeem" a code - that is not possible, according to Vudu.
I'm sorry if you redeemed the same movie twice, but I have done the same thing myself several times and never got a refund or a second chance. Please don't expect me to be liable to you for Vudu's sloppy programming (and your mistake). Instead, email Vudu's customer service at email@example.com and complain to them about this malfunction when redeeming digital codes on their website.
Q: Do you pre-sell codes before you have them?
A: No, I prefer to have the codes in hand before selling them, in the event there is a supplier issue. or an issue with a code (for example, if a code turns out to be only compatible with iTunes).
Q: Do you give senior citizen and/or military discounts? Today is my birthday, can I have a discount? I'm a first time customer, can I have a discount?
A: No. I treat all my customers fairly and equally.
Q: Will you send me an email every time you add a new product?
A: No. Please bookmark my website (https://nicks-verified-digital-codes.myshopify.com/) and check in regularly.
Q: What is the difference between UHD, HDX, HD and SD?
A: UHD is 4K quality; HDX is 1080p quality; high-definition (HD) is 720p quality; and standard definition (SD) is 480p. SD is like watching a DVD and HDX is like watching a blu ray.
Q: I have a redemption issue question or real redemption problem. Can I contact you for help?
A: Yes, of course! That is part of the service I provide. My email address is firstname.lastname@example.org.
If it is a problem I can help with, I will do my best to help with suggestions and tips and contact information for the various movie studio companies so that you can contact them if needed.
However, if for example, you wait more than 2 weeks and then email me to say that I sent you an invalid code or that the code has already been redeemed - you will be ignored. And if you don't try to contact me by email first and instead initially contact me through Paypal or by filing a complaint through Paypal, you will be banned.